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STUDY OF QUALITY STANDARDS APPLICATION IN BUCHAREST COMMUNITY PHARMACIES

ADRIANA-ELENA TĂEREL, VALENTINA SOROCEANU, CRISTINA RAIS^*, EMILIA STANCU

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The concept of quality standard is a modern notion, frequently used in specialty literature [1, 2, 3] to identify reference points, minimum requirements that need to be respected by the pharmacist, the supplier of pharmaceutical services. The presentation of the method of implementing quality standards in the pharmaceutical activity, performed in this paper, has followed a quantitative (of the number of pharmacies) and qualitative (of the evaluation criterias) exposure. The introduction of these regulations in pharmacies was evaluated by special evaluation teams and it has been ascertained that, in general, the implementation of the quality management system was initiated and is under development. The research undertaken has demonstrated that the quality concept application in the evaluated pharmacies in Bucharest represents an important step that endorses the ensurance of organisational competitiveness, the modeling of practices dependent on the actual tendencies, in an effective and efficient manner.