Romanian Society of Pharmaceutical Sciences

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IMPLEMENTATION OF PROFFESIONAL PHARMACEUTICAL COUNSELLING SCHEME IN COMMUNITY PHARMACIES IN POZNAN AND WARSAW (POLAND)

MAGDALENA WASZYK-NOWACZYK 1*, BEATA SZUKALSKA 2, WERONIKA GUZENDA 3, MICHAŁ MICHALAK 4

1.Department of Pharmaceutical Technology, Pharmacy Practice Division, Poznan University of Medcial Sciences, 70 Bukowska Street, 60-812 Poznan, Poland
2.Medicover Pharmacy, 88 Baraniaka Street, 61-131 Poznan, Poland
3.Student’s Pharmaceutical Care Group, Department of Pharmaceutical Technology, Pharmacy Practice Division, Poznan University of Medical Sciences, 70 Bukowska Street, 60-812 Poznan, Poland
4.Department of Computer Science and Statistics, Poznan University of Medical Sciences, 79 Dabrowskiego Street, 60-529 Poznan, Poland

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Although pharmaceutical care implementation in Poland isn’t completed, patients often seek for simply counselling. For that reason, pharmacists and pharmacy technicians should be prepared to give professional advices. The purpose of the study was to implement and assume the pharmaceutical counselling scheme in community pharmacy. After scheme implementation an anonymous questionnaire was administered to 245 pharmacy employees in Poznan and Warsaw, Poland. In this study patients’ preferred more often pharmacist consultation (p < 0.001). Pharmacists confirmed that patients’ diagnosis were correct and they were more critical with this opinion (p = 0.047). Pharmacists more often referred patients’ for physician consultation and assessed that there were contraindications to prescribed drugs (respectively p = 0.013 and p = 0.005). Development of pharmaceutical counselling in Polish community pharmacy may help to increase safety of pharmacotherapy and gives a possibility to cooperate with a patient and physician in a better way.