Romanian Society of Pharmaceutical Sciences
 

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OPINIONS OF PATIENTS ON COMMUNITY PHARMACY-BASED BLOOD PRESSURE CONTROL COUNSELLING MODEL

MAGDALENA WASZYK-NOWACZYK 1*, WERONIKA GUZENDA 2, BEATA PLEWKA 3, MICHAŁ MICHALAK 4, ŁUKASZ STRYCZYŃSKI 5, MAGDALENA CERBIN-KOCZOROWSKA 6, MICHAŁ BYLINIAK 7, ANNA RATKA 8

1.Department of Pharmaceutical Technology, Pharmacy Practice Division, Poznan University of Medical Sciences, 6 Grunwaldzka Street, 60-780 Poznan, Poland
2 .Student’s Pharmaceutical Care Group, Department of Pharmaceutical Technology, Pharmacy Practice Division, Poznan University of Medical Sciences, 6 Grunwaldzka Street, 60-780 Poznan, Poland
3 .Medicover Pharmacy, 88 Baraniaka Street, 61-131 Poznan, Poland
4 .Department of Computer Science and Statistics, Poznan University of Medical Sciences, 7 Rokietnicka Street, 60-806 Poznan, Poland
5 .Department of Hypertensiology, Angiology and Internal Medicine, Poznan University of Medical Sciences, 1/2 Dluga Street, 61-848 Poznan, Poland
6 .Department of Medical Education, Poznan University of Medical Sciences, 7 Rokietnicka Street, 60-806 Poznan, Poland
7 .Polish Pharmaceutical Chamber, 77/6 Stefana Zeromskiego Street, 01-882 Warszawa, Poland
8 .Wegmans School of Pharmacy, St. John Fisher College, 3690 East Avenue, Rochester, NY 14618, United States of America

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In Poland, 10.5 million people have too high blood pressure and a half of them don’t know about it. Early detection of high blood pressure is critical also in community pharmacy with patients’ full satisfaction and effective collaboration between pharmacists and physicians. So the aim of the study was to assess patients’ opinion on community pharmacy-based practice model for blood pressure screening and counselling in Poznan (Poland). 96.9% of patients felt that the service met their expectations. An average level of patients’ knowledge was significantly improved after the education session (p < 0.0001). Obese people assessed the value of professional counselling at significantly lower level (p = 0.0311). Individuals who abused alcohol were less likely to appreciate the comprehensibility of education (p = 0.0267). In general, the community pharmacy-based blood pressure control counselling model met the patients’ expectations and resulted in patient satisfaction with the service.