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SATISFACTION WITH THE PROFESSION OF PHARMACISTS, ESPECIALLY DURING THE 2019 CORONAVIRUS PANDEMIC

WERONIKA GUZENDA 1#*, MAGDALENA WASZYK-NOWACZYK 1#, ADRIANNA JUSZCZAK 2, KAROLINA KAMASA 2, MAGDALENA CERBIN-KOCZOROWSKA 3, PIOTR MERKS 4, ARTUR BIAŁOSZEWSKI 5, MAREK SIMON 6

1Department of Pharmaceutical Technology, Pharmacy Practice Division, Poznan University of Medical Sciences, 6 Grunwaldzka Street, 60-780 Poznan, Poland
2Student’s Pharmaceutical Care Group, Department of Pharmaceutical Technology, Pharmacy Practice Division, Poznan University of Medical Sciences, 6 Grunwaldzka Street, 60-780 Poznan, Poland
3Department of Medical Education, Poznan University of Medical Sciences, 7 Rokietnicka Street, 60-806 Poznan, Poland
4Faculty of Medicine, Cardinal Stefan Wyszyński University, 1/3 Wóycickiego Street, 01-938 Warsaw, Poland
5Department of the Prevention of Environmental Hazards and Allergology, Medical University of Warsaw, 1a Banacha Street, 02-091 Warsaw, Poland
6Chair and Department of Pathophysiology, Poznan University of Medical Sciences, 8 Rokietnicka Street, 60-806 Poznan, Poland

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Pharmacists have been providing essential health services for patients. Their role includes, among other things, dispensing medicines, providing expert advice and participation in screening programs and health promotion. Professional fulfilment is the source of their satisfaction with their work and contributes to positive motivation, affecting their quality of life. Aspects contributing to the level of satisfaction of pharmacists are awareness of helping others, work safety, stress, the possibility of promotion, and workload and atmosphere at the pharmacy. The role of pharmacists is crucial, but sometimes underestimated during the SARS-CoV-2 pandemic, which directly impacts the level of satisfaction with their profession. While many physicians and nurses fought on the front lines in hospitals, pharmacists in social environments also played an essential role in preventing the spread of the novel coronavirus and contributed to overall crisis management. In addition to ensuring a stable supply of key drugs and becoming a centre for information on coronavirus infection, which is the most common first point of contact, social pharmacists have also been responsible for early detection and appropriate referral of patients.