RESEARCH OF POSSIBILITIES TO ENSURE THE
QUALITY OF DERMATO-COSMETIC AND
COSMETIC PRODUCTS THROUGH
APPLICATION OF MODERN QUALITY
MANAGEMENT TOOLS
MONICA VUŞCAN1, MARIUS BOJIŢĂ2
1 - S.C. Farmec S.A., 16 Henri Barbusse St., 400616, Cluj- Napoca,
Romania
2 - University of Medicine and Pharmacy ’’Iuliu Haţieganu ", 400349,
Cluj-Napoca, Romania
*corresponding author: monicavuscan2002@yahoo.com
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Abstract:

By applying the new tools of quality management: affinity diagram, relations
diagram, tree diagram, matrix diagram and PERT (Program Evaluation and Review Technique) chart it has been obtained a more effective control of quality of the cosmetic and dermato-cosmetic products made by Farmec Company in Cluj-Napoca, Romania. Affinity diagram was used to recognize the critical points that can affect product quality, relations diagram to clarify the causes that lead to hazards on the quality, tree diagram to identify the ways to ensure the quality of cosmetic products. Matrix diagram was applied
to clarify the responsibilities of the various functions within the company in achieving a product and PERT chart was used to establish a quality assurance plan of a cosmetic and dermato-cosmetic product.




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